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Customer Support

Contact Us

Hours:

Monday-Friday 8 am – 5 pm, closed Saturdays and Sundays

Phone:

(707) 795-7470

Monday – Friday, 8am – 5pm

Email:
info@sonomacorr.com

Mailing Address:

PO Box 1471, Windsor, CA 95492

Office:

10611 Old Redwood Hwy, Windsor, CA 95492

Customer Service/Report An Issue

Bill Pay

Billing: Residential customers are billed quarterly. Multi-family and commercial customers are billed monthly. 

Bill Payment Options

Payments can be made in the following forms:

  • One-time online payments by credit card,
  • Recurring electronic payments by credit card,
  • Recurring electronic payments by checking account debit (autopay), and by mail. 

We accept checks and credit cards by mail. Please complete and include your remittance stub that is part of your invoice, place the remittance stub and check in the provided envelope, stamp your envelope, and place it in the mail. If you’ve lost your envelope, please address your envelope to:

PO Box 888894
Los Angeles, CA 90088-8894

Remit Payment To: Sonoma County Resource Recovery, LLC, PO Box 1471, Windsor, CA 95492

Note: If you select recurring payments we will also deliver your bills and any educational or instructional materials to your email. All educational and instructional materials sent by email and by post will always be posted and available online, so please do not worry about misplacing these.

Social Media

Holidays

If your regular collection day falls on or after a holiday, your service will be delayed by one day that week. Normal collection will resume the following week.

SCRR observes the following holidays:

New Year's Day
Independence Day
Labor Day
Thanksgiving
Christmas Day

10611 Old Redwood Hwy,

Windsor, CA 95492

info@sonomacorr.com

(707) 795-7470

Monday – Friday, 8am – 5pm

©2025 Sonoma County Resource Recovery. All rights reserved.