Skip to content

Customer Support

About Us

Sonoma County Resource Recovery (SCRR) is a waste services provider based in Sonoma County and part of a regional collective of companies owned and managed by industry pioneers. Our team is comprised of dedicated, life-long innovators in the waste-to-resources space. Our operations in the greater California Bay Area span more than one hundred years and our partners are active members in the resource recovery industry who take pride in creatively, practically, and efficiently solving waste-related challenges with integrity. We heave, haul, and responsibly manage thousands of tons of discarded materials every month and continually improve our operations to optimize landfill diversion and recycling. We pride ourselves in achieving compliance through the application of technology that is appropriate to the scale and objectives of the municipal partners we work with, and we always strive to deliver impeccable service to each individual customer.

          

SCRR-2

Bill Pay

Billing: Residential customers are billed quarterly. Multi-family and commercial customers are billed monthly. 

Bill Payment Options

Payments can be made in the following forms:

  • One-time online payments by credit card,
  • Recurring electronic payments by credit card,
  • Recurring electronic payments by checking account debit (autopay), and by mail. 

We accept checks and credit cards by mail. Please complete and include your remittance stub that is part of your invoice, place the remittance stub and check in the provided envelope, stamp your envelope, and place it in the mail. If you’ve lost your envelope, please address your envelope to:

PO Box 888894
Los Angeles, CA 90088-8894

Remit Payment To: Sonoma County Resource Recovery, LLC, PO Box 1471, Windsor, CA 95492

Note: If you select recurring payments we will also deliver your bills and any educational or instructional materials to your email. All educational and instructional materials sent by email and by post will always be posted and available online, so please do not worry about misplacing these.

Contact Us

Hours:

Monday-Friday 8 am – 5 pm, closed Saturdays and Sundays

Phone:

(707) 795-7470

Monday – Friday, 8am – 5pm

Email:
info@sonomacorr.com

Mailing Address:

PO Box 1471, Windsor, CA 95492

Office:

10611 Old Redwood Hwy, Windsor, CA 95492

Holidays

SCRR observes the following holidays:

New Year's Day
Independence Day
Labor Day
Thanksgiving
Christmas Day

If your regular collection day falls on or after a holiday, your service will be delayed by one day that week. Normal collection will resume the following week.

Social Media

Catch us at these Events!

Summer Nights on the Green

Windsor Rotary “Night in Seville” fundraising event

Fiesta 5 de Mayo ‘24

North Bay Zero Waste Conference

Windsor Chamber of Commerce Chili Cook-off

Kaboom 

Sonoma Event - Pails - Cropped for web
Town Green

10611 Old Redwood Hwy,

Windsor, CA 95492

info@sonomacorr.com

(707) 795-7470

Monday – Friday, 8am – 5pm

©2025 Sonoma County Resource Recovery. All rights reserved.