What happens if I move or change services in the middle of a billing cycle?

We will make sure your account is properly documented and credited based on the date the service cancellation or change is effective, as indicated by you in either the cancellation form or service change request.

If you are canceling your service and moving out of Windsor, and you wish to receive a refund in the form of a check, we can do that if you provide a forwarding address where indicated on the form.