FAQs Archive - Page 3 of 3 - Sonoma County Resource Recovery

Q: What materials are not collected from commercial customers, and how do I properly dispose of them?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="" margin_bottom="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id=""] Please review the service guidelines for commercial customers. For additional information regarding the proper disposal of materials Sonoma County Resource Recovery does not collect, please go to Zero Waste Sonoma's website. . [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Any and all questions pertaining to residential weekly recurring services

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] If you have questions relating to your weekly recyclable, organic, and landfill waste collection services, please review our easy-to-understand service guidelines for residential customers. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Any and all questions pertaining to multi-family weekly recurring services

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] If you have questions relating to your weekly recyclable, organic, and landfill waste collection services, please review our easy-to-understand service guidelines for multi-family customers. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Any and all questions pertaining to commercial weekly recurring services

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] If you have questions relating to your weekly recyclable, organic, and landfill waste collection services, please review our easy-to-understand service guidelines for commercial customers. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: How do I make a payment on line?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] Click here to make a one-time payment or set up recurring payments. Note: if you select recurring payments we will also deliver your bills and any educational or instructional materials to your email. All educational and instructional materials sent by email and by post will always be posted and available online, so please do not worry about misplacing these. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Any and all questions pertaining to residential special services

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] If you have questions relating to special services you are entitled to by appointment, please click here to review our easy to understand guidelines and make an appointment for service. Special services include your twice annual On-Call Clean-Up. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Any and all questions pertaining to multi-family special services

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] If you are a multi-family complex of five or more units and/or have centralized collection, please contact us if you have any further questions. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: How can I pay my bill online?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] Click here to pay your bill online. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What is Sonoma County Resource Recovery's refund policy?

Requests for refunds and credits will be reviewed by SCRR management and customers will be notified in a timely manner.

Q: What is Sonoma County Resource Recovery's privacy policy?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What materials are not collected from commercial customers, and how do I properly dispose of them?

Please review the service guidelines for commercial customers. For additional [...]

By Bob Hollis|2020-05-15T07:05:35-07:00August 19th, 2017|Commercial Customers|Comments Off

Any and all questions pertaining to residential weekly recurring services

If you have questions relating to your weekly recyclable, [...]

By Bob Hollis|2017-09-26T12:44:39-07:00August 14th, 2017|Residential Customers|Comments Off

Any and all questions pertaining to multi-family weekly recurring services

If you have questions relating to your weekly recyclable, [...]

By Bob Hollis|2017-09-26T12:44:57-07:00August 14th, 2017|Multi-Family Customers|Comments Off

Any and all questions pertaining to commercial weekly recurring services

If you have questions relating to your weekly recyclable, [...]

By Bob Hollis|2017-09-26T12:44:22-07:00August 14th, 2017|Commercial Customers|Comments Off

How do I make a payment on line?

Click here to make a one-time payment or set up recurring [...]

By Bob Hollis|2017-11-29T07:59:03-08:00July 31st, 2017|Commercial Customers, Multi-Family Customers, Residential Customers|Comments Off

Any and all questions pertaining to residential special services

If you have questions relating to special services you [...]

By Bob Hollis|2017-09-25T21:05:41-07:00July 2nd, 2017|Residential Customers|Comments Off

Any and all questions pertaining to multi-family special services

If you are a multi-family complex of five or [...]

By Bob Hollis|2017-09-26T12:43:01-07:00July 2nd, 2017|Multi-Family Customers|Comments Off

How can I pay my bill online?

Click here to pay your bill online. [...]

By Bob Hollis|2017-11-29T07:58:27-08:00July 1st, 2017|Online Bill Pay|Comments Off

What is Sonoma County Resource Recovery’s refund policy?

Requests for refunds and credits will be reviewed by SCRR [...]

By Bob Hollis|2017-11-29T07:58:47-08:00July 1st, 2017|Online Bill Pay|Comments Off

What is Sonoma County Resource Recovery’s privacy policy?

We will use your information to respond to you [...]

By Bob Hollis|2017-11-29T07:58:39-08:00July 1st, 2017|Online Bill Pay|Comments Off