FAQ Categories: Residential Customers

What is the holiday collection schedule?

What forms of payment are acceptable?

What are the rates for residents (single family properties)?

When can I expect to be invoiced for residential services?

What happens if I move or change services in the middle of a billing cycle?

I just moved to Windsor. How do I start collection services?

I just moved from one Windsor residence to another. How do I cancel services at my old home and start service at my new home?

I’m leaving Windsor. How do I stop my services?

I do not have enough capacity to meet the needs of my family. How do I increase my service?

Every week I have excess capacity in my gray landfill cart. How do I decrease my gray landfill cart service?