AMERICA RECYCLES DAY NOVEMBER 15TH

Join SCRR and the Town of Windsor in celebrating America Recycles Day Friday November 15th at the Windsor Regional Library. We will have information, eyeglass recycling and activities from 12-2pm and an e-waste collection from 12-5pm in the Huerta Gym parking lot.

Kincade Fire Update

Thank you Town of Windsor residents and businesses for your cooperation and patience as we worked with you to remove all of your spoiled food this past week!  From this point forward any extra bags need to be scheduled with our customer service representatives and normal charges will apply.

We did come across some large-items that were left curbside for us to pick up.  All large items need to be arranged with our customer service representatives.  Please call to schedule a day for this service.  As a reminder, all residents may schedule two large-item collections per year as part of your services.

Customer service can be reached at (707) 795-7470 from 8:00am to 5:00pm Monday through Friday.  You can also send us an email at info@sonomacorr.com.

¡Gracias a los residentes y negocios de Town of Windsor por su cooperación y paciencia mientras trabajamos con usted para eliminar todos sus alimentos en mal estado la semana pasada! A partir de este momento, cualquier equipaje adicional debe programarse con nuestros representantes de servicio al cliente y se aplicarán los cargos normales.

Nos encontramos con algunos artículos grandes que nos dejaron en la acera para que los recogiéramos. Todos los artículos grandes deben organizarse con nuestros representantes de servicio al cliente. Por favor llame para programar un día para este servicio. Como recordatorio, todos los residentes tienen dos eventos de recolección de artículos grandes por año como parte de sus servicios.

Puede comunicarse con el servicio al cliente al (707) 795-7470 de 8:00 a.m. a 5:00 p.m. de lunes a viernes. También puede enviarnos un correo electrónico a info@sonomacorr.com.

New Service Rates Effective October 1, 2019

SCRR’s competitive rates are adjusted annually based on a refuse rate index as provisioned in our contract with the Town of Windsor. This allows SCRR to cover costs to provide your waste services and maintain compliance with all regulations. Click on Services and Rates in the Commercial, Multi-Family or Residential drop down menu above for the new rates.

Governor Newsom supports the split recyclables cart! https://www.waste360.com/legislation-regulation/california-governor-signs-dual-stream-recycling-bill-law

See why Windsor switched to dual-stream recycling.

Learn More Here

FAQ

What is the holiday collection schedule? Find the answer to this question and other FAQs.

Residential Customers

Some of you are struggling with the change from a single- to dual-stream system that requires keeping fiber away from other materials. This system is primarily the result of system design parameters we had to work within, but our approach is supported by the commodities markets. If you’re interested in learning more, please see this article from CNN Money.

Click here for residential service guidelines.

Multi-Family Customers

We have been able to have some great conversations with many of you and have been productively engaged in setting up systems that will work a bit better for your particular complex.

Click here for multi-family service guidelines.

Commercial Customers

We are still actively reaching out to each of you, especially those of you who have recycling already. If we’re playing phone tag or otherwise haven’t been able to connect, please call our office to schedule a site visit with a member of our outreach team.

Click here for commercial service guidelines.

Thank you for your patience while we upgrade your services and create a model of environmental and economic sustainability in Windsor.

Contacting Us

Please call our customer service at 707-795-7470.